When the maximum capacity of our exhibition room or building is reached, queues may form both outside and in front of our exhibition room. The queues apply for all visitors.
With an e-ticket or a Museum Card, you needn't go through the cash desk. However, these admission tickets do not grant you priority at possible queues outside and in front of the exhibition room.
We strive to give the best indication of the waiting time at the premises.
We recommend you to plan your visit to the Mauritshuis after 3 pm, on Monday afternoon or on Thursday evening to avoid the crowd.
You may take photographs without flash in the Mauritshuis. The use of a tripod or selfie stick is not allowed.
In the exhibition room of the Royal Dutch Shell Wing, photography is not permitted, due to the presence of loans from other collections.
CloakroomUmbrellas and bags larger than A4 size cannot be taken into the rooms. You may leave these items at the cloakroom, or use our free lockers (these require a 50 cent coin, which is returned).
Unfortunately, we are unable to accept suitcases, trolleys, and other travel luggage. At The Hague Central station, you will find spacious lockers where you may leave your luggage.
We regret to inform you that prams, folding bikes and other large items will not fit into our cloakroom.
Eating and drinking
During your visit to the museum, you are welcome in our Brasserie. Eating and drinking is not allowed outside of our Brasserie. Water bottles may also not be taken into the museum.
Visitors with babies and young children
We offer good facilities for visitors with babies and young children. In the Foyer there is a place to change a baby.
Breast-feeding is allowed in the Mauritshuis. Do you need a quiet place? Ask our colleagues for the special area where you can breastfeed or change the baby at rest.
Buggies and strollers are allowed in the museum.
The Mauritshuis is accessible to everyone. Please refer to our comprehensive information for visitors with disabilities.
Pets may not be brought along. Guide dogs, however, are welcome.
Lost and found
When you may have lost an item in the Mauritshuis, you can check the iLost service.
All the items the Mauritshuis finds, will be placed on the iLost website.
General terms and conditions
During your visit at the Mauritshuis, the general terms and conditions for visitors apply.