Accreditation and Registration

1. Mandatory Accreditation & Registration – (As per 1 March 2026)

All external guides are asked to register in advance. The registration is free of charge, and each registered guide receives one official Mauritshuis badge.

You can register via the online form on our website, or the personal registration link you received via  email. Please note: full registration is not possible on-site at the museum.

1a Validity of your accreditation 

• Accreditation is valid for two years.
• The next registration period will be 2028-2030.
• Registration for that period will open in Q3 of 2027.

1b Your accreditation badge

• The badge is personal and should be worn visibly in the museum.
• Museum staff may occasionally ask for identification
• Forgot your badge? If you are registered, we can provide a temporary badge at the Service Desk.

Lost your badge? A replacement badge can be requested for €10 via email through

1c Whisper system

To keep the museum pleasant for everyone, the use of a whisper system is required year-round for all external guided tours. This helps reduce noise and ensures that all visitors can enjoy the artworks comfortably.

If you have your own whisper system, please make use of it. It would be helpful to know this in advance, so that we can ensure that our set is not unnecessarily prepared.

2. Reservation & Planning - Register your groups in advance

Each guided visit must be registered in advance via the group visit request form on our website. Please select: “Group visit – External guide.”

Note that: After submitting the request, our planning team will contact you to confirm the visit.

• Maximum group size: 15 people per guide and a maximum of 60 people per timeslot.
• Minimum notice: 1 week in advance, earlier is always appreciated and you may also submit non-binding requests for future dates.

Would you like a Mauritshuis guide to lead your group? Submit your request with a minimum of 3 weeks in advance. Timely requests are always appreciated.

3. Access & Priority

3a Groups of children have priority access
Children groups who attend the Mauritshuis receive way in our foyer and during tours in the museum. Our educational programmes for children are linked to a set of specific artworks which are of content appropriateness for this age group. As not all artworks are fitting for children, it is important that these programmes can be followed undisturbed. We thank you in advance for your understanding.

3b Availability of rooms
If a room is occupied by another group or activity, wait until the space is available before you enter. Or visit one of the other available rooms.

3c Guided tours in the cabinets of the museum (room 4, 6, 11 and 13) aren’t possible.

4. Please respect museum guidelines and staff

• Keep other museum guests and the crowd flow in mind and don't block any doorways.
• Be flexible when it is busy in the rooms.
• If a room is full or occupied, wait before entering or visit another available space.
• It is not permitted to stand still in one spot for a long period of time.

4a Stools are solely meant to be used by visitors who are physically restrained.

It is not allowed to sit for a long period of time with your group due to crowd movement

4b Use of the Whisper system

Speak softly and use the permitted whisper system, this system helps to not disturb other museum visitors.

4c Manage your group

• Always keep your group together in one room
• Make sure that you are always visible for your group and museum staff.
• Be aware of the effect and impact of your group during the museum visit 

4d Respect other visitors

Give visitors and other groups the space to view the artworks.
Everyone is welcome at the Mauritshuis. We treat each other with respect, even when disagreements occur.

Safety and guidelines

Always follow the directions from security and museum staff.
These directions are intended to safeguard you, your group, and the safety of the collection.

We expect all guides to follow these guidelines, to ensure an amazing visit for all visitors. If it would happen that something does go wrong, then we would be glad to have an open conversation with you. Our goal is to always ensure constructive collaboration and an enjoyable experience for everyone.

General Terms and Conditions for Visitors
The General Terms and Conditions for Visitors | Mauritshuis are applicable, including the guidelines for external guides and group visits.

The Mauritshuis beholds all rights to make changes to the terms and conditions if deemed necessary.

Questions?

In case of questions or remarks please mail to [email protected].

We look forward to welcoming you and to create inspirational museum experiences together.